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Achieve new levels of efficiency with RAG technology

In today's digital era, businesses are continuously searching for technologies that not only enhance efficiency but also provide up-to-the-minute, reliable information. One of the most transformative advancements in this quest is the development of retrieval-augmented generation (RAG). 

RAG technology revolutionizes traditional language models by dynamically integrating live data into its responses. Unlike conventional large language models (LLMs) that rely solely on pre-existing, static datasets which can quickly become outdated, RAG systems actively query and incorporate information from live databases, documents, and other digital resources in real time.

The power of RAG 

At Qatalog, we harness the power of RAG to redefine how businesses access, interact with, and benefit from their data. Here’s how RAG empowers Qatalog to deliver unparalleled service and functionality to our customers.

  • Enhanced accuracy and relevance: Qatalog's RAG-powered AI does more than just retrieve information – it ensures that every piece of data it pulls is precisely tailored to the query at hand. By accessing real-time data from a wide array of internal sources and integrations with work apps, such as Slack, Confluence, or Google Drive, our AI provides answers that are not only accurate but also highly relevant. 

  • Hallucination-resistant answers: Using live, verified data reduces the risk of generating inaccurate or fabricated responses – commonly referred to as "hallucinations". This capability is crucial for maintaining the integrity of decision-making processes, as it ensures that every response is rooted in factual data. By continuously querying and integrating current data from authenticated sources, our system not only minimizes the likelihood of errors but also adapts to new information as it becomes available.

  • Source information is easy to edit: Qatalog provides a user-friendly interface that allows administrators to easily control the information accessible by the AI, ensuring that the system always delivers the most relevant and current data.

  • Directly traceable sources: Transparency is key in building trust with technology. Each response generated by Qatalog's AI can be traced back to its exact source. This feature is vital for compliance and auditing purposes, allowing users to verify the validity and origins of the information provided.

Commitment to security and compliance

The integration of RAG within Qatalog’s framework upholds the highest standards of data security and compliance, ensuring sensitive information is handled with utmost integrity. Key aspects include data visibility based on user permissions to prevent unauthorized access, strict adherence to GDPR and CCPA regulations for compliance, no use of customer data for training models to protect data integrity, and no storage of customer data within our systems to minimize security risks while maintaining accessibility.

To experience the transformative potential of Qatalog’s RAG-powered AI, you can sign up for a demo. The journey from trial to adoption is supported every step of the way by Qatalog’s dedicated customer success team, ensuring that you can tailor the platform to your unique needs.

simon-mcevoy
WRITTEN BY
Simon
McEvoy
Director, Content & Communications
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