1. Qatalog

Qatalog is a powerful alternative to Glean for businesses prioritizing data security. Unlike Glean, Qatalog retrieves information directly from your data sources in real-time without copying or storing it on third-party servers. This method ensures both highly accurate results and a reduced risk of data breaches.

By generating responses from your most up-to-date data and not indexing or storing it, Qatalog provides consistently accurate answers. It’s particularly well-suited for teams working with live databases like Salesforce, BigQuery, or Snowflake, and its real-time approach ensures scalability, even with large datasets.

With robust integration capabilities, Qatalog connects seamlessly with various data sources and document management systems, enabling organizations to centralize their information and optimize their operations. The platform also offers robust customization options and search functionalities to meet their unique needs.

What makes Qatalog the best alternative to Glean chat?

Search across unstructured and structured data: Qatalog allows you to search through different file types across platforms for unstructured content and structured data.
No data indexing: Qatalog doesn't require any data to be copied, uploaded, or stored. Searches occur in real-time, and data is immediately discarded after retrieval, ensuring maximum security.
Plug and play integrations: Qatalog supports a wide range of connectors and doesn’t require any technical expertise for setup or data migration. It works out of the box, making integrating with your current systems easy.
Enterprise-grade compliance: Offering end-to-end encryption, Qatalog meets rigorous security and privacy standards, including ISO 27001, SOC2-Type II, HIPAA, HiTrust, and GDPR compliance.
Permissions control: Qatalog gives administrators complete control over what integrations can be accessed and ensures that search capabilities respect user and data permissions.
User interface: The platform is designed specifically for retrieval-focused tasks, offering an intuitive, chat-like experience for asking questions and finding answers quickly.

Pricing

The 14-day free trial: Live integrations and unlimited AI-powered queries.
Pro Plan: $15 per user/month, includes 20+ integrations.
Custom Enterprise Plan: Tailored to organizational needs, and includes dedicated support.

2. Microsoft Copilot

Microsoft Copilot is an AI tool with robust features designed to enhance the capabilities of Microsoft 365 applications like Word, Excel, PowerPoint, and Teams. It can replace Glean in organizations looking to improve productivity within Microsoft applications. However, it may not fully meet the needs of those looking for a dedicated knowledge management solution with functionalities offered by dedicated platforms like Qatalog.

Key features

Contextual assistance: Uses advanced natural language processing to provide contextual suggestions and automate repetitive tasks.
Integration with Microsoft ecosystem: As part of the Microsoft 365 suite, Copilot integrates seamlessly with other Microsoft tools. However, organizations must already invest in the Microsoft 365 ecosystem to benefit fully from Copilot.

Pricing

Various pricing tiers, primarily depending on the specific features and applications included.

3. Coveo

Coveo is a strong Glean competitor, especially for businesses seeking customer-facing search solutions. While Glean focuses primarily on internal knowledge management, Coveo extends its capabilities to external search. With advanced machine learning, Coveo delivers personalized search experiences that improve employee productivity and customer engagement.

Key features

Data indexing: Consolidates data from various sources into a single searchable index.
Machine learning: Learns from user behavior to improve search relevance over time.
Platform integrations: Supports CRMs, e-commerce platforms, and customer service systems.
Customizable campaigns: Allows businesses to tweak search relevance and create time-sensitive campaigns.

Pricing

Tiered pricing starts at $18 per month.
Enterprise plan upon request.
Free trial available.

4. Sinequa

Sinequa is an enterprise search platform and Glean alternative built for large-scale organizations with complex data environments. While Glean is suited for straightforward knowledge retrieval, Sinequa unifies structured and unstructured data from diverse sources to provide deep insights. However, due to its advanced capabilities, the implementation process can be challenging and may require significant technical expertise.

Key features

Entity extraction and concept mining: Enables deeper data analysis.
RAG technology: Searches for relevant information from datasets and generates contextual content based on that information.
Multiple data connectors: Built-in support for 300+ structured and unstructured data formats.
UI builder: No-code tool for configuring and maintaining the search user interface.

Pricing

Sinequa employs a subscription-based pricing model.
The cost depends on the volume of data (number of documents and records) ingested into the platform.

5. Algolia

Algolia provides a search and discovery API that allows developers to build powerful and fast search experiences. Algolia is known for its speed and relevance in delivering search results. It’s a popular Glean competitor, which developers can use to tailor the search experience to their specific needs.

Key features

Speed and scalability: Provides fast, typo-tolerant search results.
Filters to sort results: Offers extensive options for adjusting search relevance and ranking (e.g. geo-search).
Analytics and A/B testing: Helps optimize search performance and user experience.

Pricing

Generous free plan for developers in the early stages of building and testing their applications.
Pay-as-you-go and enterprise plans available.

6. Elastic Enterprise Search

Elastic Enterprise Search is Elastic’s search solution, built on Elasticsearch. Elastic Search includes advanced capabilities that save development and search management time. This Glean alternative is particularly useful for e-commerce companies and the financial services sector, where speed is crucial for executing transactions.

Key features

Unified search: Across apps, websites, and workplaces.
Client libraries in multiple programming languages: Including Node.js, PHP, Python, and Ruby, to facilitate interaction with its APIs.
Flexible deployment: Available for cloud, on-premises, or hybrid setups.

Pricing

Tiered pricing starts at $95 per month.
Premium plan for enterprises with custom needs.

7. Lucidworks Fusion

Lucidworks Fusion is a Glean competitor that uses the latest generative AI to provide dynamic and personalized search experiences across different sectors. It is especially effective in large-scale, complex environments, where customization and flexibility are crucial, such as the public sector.

Key features

AI-powered relevance: Provides personalized search and AI recommendation algorithms in the e-commerce section (e.g., dynamic recommendations, navigation optimization).
Range of deployment options: Cloud-based and self-hosted solutions.
Composability: Offers scalable and configurable technology to meet evolving business requirements.
Multi-language searches: Supports over 70 languages.

Pricing

Lucidworks for Commerce is priced by requests per year.
Lucidworks for the Workplace is priced by records indexed.

8. Amazon Kendra

Amazon Kendra is a cloud-based search service that improves customer interactions and boosts workforce productivity. It supports integration with various AWS services such as Amazon S3, RDS, and WorkDocs, and provides connectors for other data sources like Microsoft SharePoint and Salesforce. Amazon Kendra is pre-trained across 14 industry domains, allowing it to extract more accurate answers for various business use cases. This makes it a versatile alternative to Glean enterprise search.

Key features

Advanced search tool: Provided by AWS, built on the OpenSearch foundation.
Natural language processing: Provides accurate, context-aware answers.
Machine learning: Continuously learns from user interactions to improve accuracy.

Pricing

Enterprise Edition is priced at $1,008 per month.
Developer Edition is priced at $810 per month.

9. Mindbreeze InSpire

Mindbreeze InSpire is an AI-powered insight engine combining enterprise search with knowledge management. It indexes and searches structured and unstructured data across corporate environments, providing seamless access to information. It’s a scalable alternative to Glean, offering organizations flexibility in setting up their systems.

Key features

360-degree view: Aggregates information across multiple systems for a comprehensive view.
Natural language processing: Enhances search query understanding and relevance.
Flexible deployment: Offer on-site deployment with its simplified appliance model or through cloud platforms like AWS and Microsoft Azure.

Pricing

The cost depends on the number of indexed documents.
For example, the SaaS version of Mindbreeze InSpire costs €83,000 per year for up to 1 million documents, while the on-premises version costs €35,800 per year for the same document capacity.

10. Guru

Guru is one of the alternatives to Glean chat that centralizes company knowledge and integrates it into existing workflows. It offers a combination of enterprise AI search, intranet, and wiki functionality, providing a suite of AI knowledge management tools.

Key features

Chrome extension: Provides quick access across cloud-based tools.
Knowledge base: Allows migration of company knowledge into Guru.
Advanced permissions: Tailored access control based on roles.

Pricing

Free trial available.
All-in-one plan at $18 per month.
Custom plan for enterprises.

11. ChatGPT for Enterprise

ChatGPT for Enterprise lacks out-of-the-box enterprise search and built-in connectors for popular enterprise tools that make other specialized solutions like Glean attractive. However, it can be integrated with company-specific knowledge using APIs or custom-built systems and serve as a highly adaptable alternative to Glean.

Key features

Natural language understanding: ChatGPT processes queries and answers questions in natural language, making it adaptable to different domains.
Data security: Meets high privacy and security standards but processes data externally, which may raise concerns for some organizations.
Versatile integration: Requires technical expertise to configure but can connect to various systems through APIs.
Unlimited GPT-4 access: No usage caps.

Pricing

ChatGPT for Enterprise pricing isn’t public.

12. Atlassian Confluence

Confluence by Atlassian is a popular collaboration and enterprise intranet platform that allows teams to create, share, and collaborate on content in a centralized workspace. It’s a popular alternative to Glean for users looking to streamline operations using other Atlassian apps, such as Jira and BitBucket.

Key features

Collaborative editing: Multiple users can edit documents simultaneously.
Seamless integrations with Atlassian native products: while integrating third-party tools may be limited.
Templates and blueprints: Provides various templates for different types of content.
Permissions and security: Granular administrative controls over who can view or edit content.

Pricing

Free tier available for small teams.
Standard plan starts at $5 per user/month.
Premium and Enterprise plans available with additional features.

13. Notion

Notion is an all-in-one workspace that combines note-taking, project management, and knowledge management. Its flexibility makes it a competitive solution to Glean and would suit organizations looking to unify team knowledge into a single source of truth. Notion generative AI is available as a paid add-on.

Key features

Customizable pages: Create databases, wikis, and documents tailored to your needs.
Collaboration tools: Real-time collaboration with team members.
Integration capabilities: Connects with various third-party apps and services.
Templates: Extensive library of templates for different use cases.

Pricing

Free tier available with basic features.
Paid plans start at $12 per seat per month.
Enterprise pricing available upon request.
Notion AI paid an extra $10 per member per month.

14. IBM Watson Discovery

IBM Watson Discovery is an AI-powered search and content analytics engine. It’s one of Glean’s alternatives that is designed for enterprise use. It excels in extracting meaningful insights from large volumes of unstructured documents. However, some users may face a steep learning curve before effectively using AI capabilities.

Key features

Advanced AI and NLP: Leverages natural language processing to understand and analyze data.
Customizable search experience: Tailor search algorithms to meet specific business requirements.
Integration with IBM Ecosystem: Works seamlessly with other IBM products and services.

Pricing

Flexible cost based on usage and features.

15. ServiceNow Knowledge Management

ServiceNow offers a robust knowledge management solution as part of its IT Service Management (ITSM) suite. It helps organizations create, manage, and share knowledge effectively. If you require extensive customization and have the necessary resources to resolve complex issues, it may be a good alternative to Glean Technologies.

Key features

Centralized knowledge base: Consolidates information for easy access.
Integration with ITSM: Seamlessly integrates with ServiceNow’s IT service management tools.
Analytics and reporting: Provides insights into knowledge base usage and effectiveness.

Pricing

Part of the broader ServiceNow platform.
Cost varies based on modules and usage.

16. Google Cloud Search

Google Cloud Search leverages Google's powerful search technology to provide enterprise search capabilities across various data sources within an organization. It’s one of the top Glean competitors best for organizations using Google Workspace. However, compared to other Glean alternatives, its limited customization options might not satisfy the needs of companies with complex workflows.

Key features

Unified search experience: Searches across Google Workspace, third-party apps, and on-premises data.
AI and machine learning: Enhances search relevance with AI-driven algorithms.
Limited customization and extensibility: Custom APIs are required to integrate with apps outside Google Workspace.

Pricing

Based on the number of users and data sources.

17. Bloomfire

Bloomfire is a knowledge management platform that makes organizational knowledge easily accessible and searchable for all employees. It is a viable alternative to Glean enterprise search for various industries, including healthcare, construction, and manufacturing.

Key features

Content creation and sharing: Easy-to-use tools for creating and sharing knowledge.
Powerful search functionality: Advanced search capabilities to find relevant information quickly.
Collaboration tools: Enables discussions and feedback on knowledge articles.
Analytics and reporting: Tracks usage and engagement with knowledge content.

Pricing

Pricing available upon request.
Offers a free trial to evaluate the platform.

18. Slab

Slab is a modern knowledge base and wiki software designed to enhance team collaboration and information sharing within organizations. Like the Glean app, it allows teams to organize their knowledge, collaborate, and share insights.

Key features

Clean and intuitive interface: User-friendly design for easy navigation and content creation.
Integration with popular tools: Connects with Slack, GitHub, Google Drive, and more.
Search and organization: Robust search functionality with tagging and categorization.
Permissions and access control: Manage who can view and edit content.

Pricing

Free tier available for small teams.
Standard plan starts at $8 per user/month.
Custom plan with additional features available upon request.

19. ProProfs Knowledge Base

ProProfs Knowledge Base is a company similar to Glean. It offers a comprehensive platform for creating, managing, and sharing knowledge within an organization. It’s a one-stop solution for businesses looking to reduce customer tickets and manage company knowledge.

Key features

Easy content creation: Drag-and-drop editor for building online wikis and knowledge articles.
Customization options: Tailor the look and feel to match your brand.
Integration capabilities: Connects with various CRM, support, and collaboration tools.

Pricing

Free plan with a limited number of pages.
The business plan starts at $99 per author per month.
Free trial available.

What is the best Glean alternative for knowledge management?

The best Glean alternative for knowledge management is Qatalog. It features AI-powered semantic search to simplify knowledge discovery and enhance user experience through ChatGPT-like interactions with internal company sources. Its seamless integration with existing tech stacks allows for easy adoption. Users can access self-service answers and resolve issues independently, streamlining operations without relying heavily on human support.

Qatalog also retrieves real-time data directly from your sources, ensuring users access the most current information. This focus on efficiency, personalization, and data security is crucial for organizations that need to comply with strict privacy regulations, as Qatalog does not store or copy data on third-party servers.

Qatalog offers a 14-day free trial to let users explore its features before committing. Following the trial, the Pro plan is priced at $15 per user per month, with a custom Enterprise plan available for larger organizations.

What are the best Glean competitors for e-commerce integration?

Some of the best Glean competitors for e-commerce integration are Algolia, Coveo, and Bloomreach Discovery. These tools offer scalable, AI-powered search solutions tailored to the needs of online retailers. They also integrate well with e-commerce platforms, offering AI-driven personalization and product recommendations for improved product discovery and shopping experience.

What is the most flexible alternative to Glean AI?

ChatGPT for Enterprise is the most flexible Glean alternative due to its extensive customization capabilities. It can integrate with various internal systems via APIs and custom plugins. Unlike other options with pre-built connectors, ChatGPT’s adaptability is a key strength. However, this flexibility requires more technical expertise for setup compared to easier plug-and-play solutions like Qatalog or Coveo, which offer faster deployment and built-in integrations.

Criteria for evaluating Glean alternatives

If you'd like to compare Glean vs other tools in terms of their capabilities and suitability for your business needs, here are some important points to consider.

1. Data security and privacy

The safety of your company data is paramount. When evaluating vendors like Glean, you’ll want to know whether the platform copies or stores data on external servers, as this increases the risk of a data breach. Some Glean competitors emphasize enhanced data security to address safety concerns.

On the other hand, Qatalog ensures that no data is copied or indexed on third-party servers, which minimizes external exposure. It also complies with strict privacy regulations such as GDPR, HIPAA, and other industry-specific regulations to protect sensitive information.

2. Integration and customization

Seamless integration with existing tools is critical for company-wide adoption. Narrow down the choice to vendors that support systems your team relies on. Also, look for the ability to tailor the platform to your organization’s specific needs. You'll want to know how customizable search relevance, workflows, and dashboard settings are. Can you adapt the platform to different team requirements? Are there options for role-based access or personalized dashboards?

3. Scalability

As your business grows, your knowledge management tool must grow with it. Ask whether the platform can scale to handle larger datasets, user bases, or additional integrations. How well does it perform when processing high volumes of data across multiple departments or global teams?

4. Ease of adoption

In the current market, businesses need tools that can be easily adopted across the entire organization. Consider whether the platform requires significant training and is intuitive enough for technical and non-technical users. Some Glean alternatives come with built-in connectors, making them usable from day one, while others require assistance for management and implementation. Additionally, evaluating the support offered during the setup process is important—does the vendor provide hands-on guidance, training resources, or ongoing technical support?

5. AI capabilities

Advanced AI features transform knowledge management. You might ask how AI enhances search, personalization, or content recommendations. Does it use natural language processing (NLP) to deliver better results? Can it automatically suggest content based on user queries, or predict what information employees need in real time?

6. Pricing

Determining which Glean alternative has the best pricing structure depends on your specific needs and budget. Many competitors, like Algolia and Coveo, offer scalable pricing models based on usage and features, which can be advantageous for businesses looking to control costs.

Pay-as-you-go options make it flexible for smaller businesses or those with fluctuating needs. But as a business needs grow, the cumulative costs can surpass those of fixed-price plans, making it less cost-effective in the long term.

Qatalog provides a clear pricing plan starting at $15 per month per user, which is ideal for organizations seeking predictable costs. Additionally, it offers enterprise plans to cater to the needs of large organizations.

The best option will depend on how your organization balances cost, scalability, and feature requirements.

7. Support for structured and unstructured data

Knowledge management systems must handle data from various formats and sources. Only some Glean alternatives can unify structured data from databases and unstructured documents like documents, PDFs, or emails. For example, Qatalog, Sinequa, Lucidworks Fusion can help businesses efficiently manage and search through large volumes of mixed data, while others may need additional developer resources for full implementation.

AI that works,